Open Positions


Product Manager

Edgewood, NY

ImpressArt is seeking a talented and experienced Product Manager to lead its product development team in expanding its innovative line of metal stamping and jewelry making tools.

Responsibilities for this position include:

  • Evaluate performance of products and programs
  • Formulate vision with team for product line and new lines
  • Trend spotting
  • Manage and prioritize projects in product development pipeline
  • Generate new product ideas with team
  • Manage design team and design process for all projects
  • Conduct design research to identify consumer needs and understand problems
  • Work with art team and engineers to develop designs and prototypes
  • Procure, test, and approve samples from suppliers
  • Develop packaging with art team
  • Determine product name, target pricing, and other marketing features
  • Coordinate product launches with marketing team

Required Skills and Experience:

  • Extensive product design and development experience
  • Strong people and project management skills and experience
  • Leader who is a self starter and takes initiative

Customer Service Representative

Edgewood, NY

ImpressArt is seeking an enthusiastic individual who will provide outstanding service to our online retail customers. Candidates must have great people and communication skills, computer skills, and should have prior customer service experience.

Responsibilities for this position include:

  • Respond to customer inquiries via phone and email
  • Provide product information and support to customers
  • Process customer returns
  • Resolve customer disputes